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Hi,

We have just submitted an update to our game BattleBallz Chaos and we received emails informing us that our price has been set to free for all regions!

"The following OpCo has changed the recommended retail price for your app BattleBallz Chaos - OpCo: gr RRP: 1.49 EUR New price: 0.0 EUR"

What does this mean? It looks like you are selling it for free? Is it a bug in the new system?

Please respond quickly

Thanks

Mat

3 Answers:

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Please note that it is NOT our policy to change pricing on any Games or Apps. Please read our response above for clarification of this issue.

Thanks

1 comment
  1. OK thanks for the clarification. - (7 months ago) Patmobile
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Hello Mat, In line with communication sent to you, we are in the process of removing the "just for fun" category. You can view this blogpost here: http://developer.vodafone.com/blog/2011/10/17/vodafone-shop-submission-process-apps-and-games-update/ We have picked up a bug between the shop and your account interface where instead of showing you the Games as disabled, it is showing it as free. This is not the case and your content is indeed disabled. Our engineers are currently working on this issue. Please note that in line with the communications sent out, you will need to upload these apps or games again, selecting the appropriate category once we have resolved this issue. We will keep you updated via twitter as well as forum posts once this has been resolved. We apologise for any inconvenience caused, and can assure you that we are doing our upmost to resolve this issue. Thank you for your patience.

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If this is the Vodafone policy, be assured that we will quickly remove our apps from here. Please clarify ASAP.

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